During these times, we want to encourage all Fusion members to use our contact-free services to complete their banking needs as much as possible. Here are some ways everyone can feel more comfortable and confident in using our contact-free services.
First, the only rule of online, telephone or in-person banking:
DO NOT share your password with anyone who is not named on your account at any time.
At Fusion, we are here to answer your call. Please feel free to call your local branch during regular business hours.
Or, call 1-877-226-7957 to connect directly with a member of our team during the following hours:
Monday to Wednesday: 8am – 5pm
Thursday & Friday: 8am – 8pm
Saturday: 9:30am – 3pm
You can also access your account information anytime, anywhere, with a cell phone or a touch-tone phone and a Personal Access Code (PAC). Our easy to follow menu options allow you to check your account balances, pay your bills and transfer funds.
You can check your balance, transfer funds and pay a bill and much more from your smartphone or tablet, giving you secure, convenient access to your accounts from anywhere. The App is free and available on Android and Apple devices.
On the App, you can:
Check your account balances and view transaction history
Send money to anyone with email using Interac e-Transfer®
Schedule your own fund transfers and bill payments
Fingerprint can be used to sign into the app on iOS devices
If you have any questions, we are always here to help.