Small Business Online Banking

Small Business Online Banking

With Small Business Online Banking you can conveniently customize your online banking to meet the specific needs of your business and simplify your day-to-day business banking. As a business owner you save time by being able to access your accounts, wherever you are, from your mobile phone or computer.


  • Pay bills online 
  • Send & receive Interac e-transfers
  • Pay & file business taxes online
  • Switch between personal and business accounts without logging out
  • Transfer funds between your business & personal accounts
  • Authorize users (e.g. bookkeeper) to view or initiate transactions
  • Set up transactions to require approval from another account signer
  • Set up alerts to receive notification via text message or email when a transaction is created (by another signer or delegate) and pending approval
  • View past & present statements online

Business Digital Banking - First-Time Login

If your contact information is not up to date, please contact us at 1-877-226-7957 in order to verify your information. Your current email or mobile phone number is required to log into the new platform.

If your business has more than one signer, each signer will need to log in and create their own username and password. 

Online Banking

Visit and click Online Banking on the top right-hand corner.

  1. Sign in using your current member/debit card and Personal Access Code (PAC)

  2. Choose a unique username. Please note that once you’ve selected a username, it cannot be changed.

  3. Choose a unique password using the following criteria:

    • Alphanumeric

    • Minimum 10 characters

    • Maximum 35 characters

    • 1 uppercase letter

    • 1 lowercase letter

    • 1 number

    • 1 symbol (this is not displayed on the password indicator but is allowed)

  4. Enter your PERSONAL mobile phone number and/or email address when prompted.

  5. You may be asked to verify your date of birth. To complete the field, please enter your contact information in this format: mm-dd-yyyy.

  6. You will receive a verification code on your mobile phone or email. Please be aware that it may take a few minutes for the code to show up in your email. 

  7. If you don’t receive your verification code, please check your junk mail folder. If still not received within 10 minutes, please resend the code. If a second verification code is requested, enter the second code you receive - if you have 2 verification codes the latest one you received is the one that must be entered. If the code is still not received, please contact us at 1-877-226-7957.

  8. Enter that code on the pop-up screen when prompted.

  9. If the contact information you enter does not match what we have on file, you will not be able to receive your verification code. Please contact us at 1-877-226-7957 to verify your contact info.

  10. If everything is correct, click “Create user profile” to finish up.

Please use your new username and password to now enter the online banking and mobile app.

Business Banking F.A.Q

To learn how to set up delegates, watch the video below. You can only setup delegates from a computer, not the mobile app.

Once the delegate is setup with a Username and temporary password from a signing authority on the membership, they will use the new sign in information and will be prompted to create their own unique password upon first time sign in.

Yes, delegates can be granted either read-only or initiator permissions.

Start by completing your initial sign in for each membership separately. Once you have completed the onboarding process for all of your memberships, you can then consolidate them as required. Once you have completed this step, you will be able to sign in once, and switch between any of your consolidated profiles as needed.

To consolidate a profile the member must be a signer on the business account. Delegates will have to sign in to each business membership.

A transaction is pending when a delegate or signor has initiated a transaction, but still requires approval from an additional delegate or signor.

If you have your membership set up as requiring two-signer approval for transactions like bill payments and Interac e-Transfers®, you can approve the transactions within digital banking.

  • Sign in to digital banking
  • From the menu, click Business Services, then Review Pending Transactions
Note: Transactions expire after seven days.

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We make it our business to understand yours, to offer solutions that meet your needs, and provide services that exceed your expectations.

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