Interac eTransfer

Send money to anyone using an email address or mobile phone number.  Recipient must have a Canadian financial institution account.  Your recipient is notified by email and/or text message when an e-Transfer has been sent by you, and in a few easy clicks, the money is in their account.

Receive money from anyone using your email address, mobile phone number or Fusion account number.  You are notified by email and/or text message when a transfer has been sent, and in a few easy clicks, the money is in your account.

Highlights

• Transfer funds to anyone, anywhere, anytime
  
• Quick – Recipient has immediate access to the funds
  
• Easy – Send or receive a transfer from anywhere at any time using your computer or mobile phone 24/7.
  
• View detailed remittance data from people who send you money
• Secure – Your account number or financial institution information is NOT required. Email or text is used for communication purposes, however your funds are contained in our secure banking network. Your personal information is secure.

Important eTransfer Interac Notification

We’ve identified an issue with sending Interac e-Transfers if a deposit has been made between the hours of 11:00 PM – 2:00 AM. Please refrain from sending INTERAC e-Transfer during this time to ensure the transfer is successful.

Please contact us at 1-877-226-7957 or info@fusioncu.com if there are any questions.

How to Send an Interac e-Transfer 

Member Direct Online Banking

1. Log into Online Banking and go to “Transfers & Payments,” "Interac e-Transfer/Send Money."  If recipient is not in the list, navigate to "Manage contacts" to set up recipient and a security question.
   
2. Select a contact
   
3. Enter amount
4. Add message for recipient (optional)
   
5. Continue and confirm transfer
6. Service fees may apply

Mobile App

1. Log into Mobile App and select "Interac e-Transfer" on the dashboard
   
2. Select Account you want the funds to come from
   
3. Select Recipient.  If recipient is not in the list, navigate to "More," "Interac eTransfer settings" and "Manage contacts" to set up recipient and a security question.
   
4. Enter the amount to be sent
   
5. Add Message for recipient (optional)
   
6. Continue and confirm details of transfer
   
7. Note: Service fees may apply
   

Limits for sending Interac e-Transfers: $3,000 per transaction, $10,000 per week, $20,000 per month

Receiving An Interac e-Transfer 

To receive an e-Transfer, a notification can be sent to you by email or text.   Follow the links provided in the email or text message and answer the security question and the funds will be directly deposited into your account.  Alternatively, set up Autodeposit and the funds will automatically be deposited into your account.  More details are below.

In addition, the funds can be transferred to your Fusion account.  Receiving payments directly to an account number will immediately deposit the funds into your account, similar to auto-deposit.

Limits for incoming INTERAC e-Transfers are $25,000 per transaction.

Receive detailed remittance information from people who send you money

To view remittance info in Online Banking:

Under “Transfers & Payments”/”History” additional filter options are now available.  Expand the filter options and three options for additional remittance data will appear: Receive money transactions; Request Money transactions and Send Money Transactions.

To view remittance info on Mobile App:

Under “More/Interac e-Transfer settings\”History” additional filter options are now available. Expand the filter options and three options for additional remittance data will appear:   Receive money transactions; Request Money transactions and Send Money Transactions.

Note: Additional remittance data can only be included from senders whose financial institution have the capability enabled.  The ability to send remittance data with an Interact e-Transfer is coming in a future update.

AutoDeposit

With Autodeposit, money you receive via Interac e-Transfer® can be automatically deposited into your account without the need to respond to a security question. You can add up to five email addresses or mobile numbers for Autodeposit. Each email/mobile number can be used for a single account.

To set up Autodeposit:

1. From your Fusion Credit Union mobile app or online banking, select Autodeposit settings under the Interac e-Transfer® section of the Transfers & Payments menu.
   
2. Click or tap the Add Autodeposit button.
   
3. From the Register with dropdown, select whether you would like to use your Mobile phone or Email address for Autodeposit. 
   Important: Double-check to ensure you entered your email or mobile number correctly.
   
4. Select the account you would like your received e-Transfers to deposit into automatically with the associated mobile number or email address above.
   
5. Check the box to acknowledge the Autodeposit terms and click the Continue button to confirm your details, and then click Continue again.
   
6. You will then prompted to enter a one-time password for dual authentication. This will be sent to the mobile number or email you have associated with your account. Enter the code you receive and click Continue to complete the set up.
   
7. You will also receive a message from Interac via your designated Autodeposit number or email to verify your registration for the service.
8. Going forward, e-Transfers to your designated mobile number or email address will be deposited automatically into your selected account without the need to accept or answer a security question.