Interac eTransfer Enhancements

Starting May 13th, our e-Transfer services will receive new enhancements to improve your experience!

What's New?
There will be no change to how you send e-Transfers today. Improvements are focused on how funds are deposited and what details you can view. 

Get More Information about Payments
Receive detailed remittance information from people who send you money, making it easier to track and reconcile payments. 
Click here for more info on online banking and click here for more info on mobile app.

Note: Additional remittance data can only be included from senders whose financial institution have the capability enabled.  The ability to send remittance data with an Interact e-Transfer is coming in a future update.

Available for All Members
These Interac e-Transfer enhancements are available for all members – including personal and business accounts.

In preparation for these enhancements:

Any e-Transfers initiated before May 13 will not automatically return funds if it is later cancelled, declined, or expired for up to 40 days after May 13.  This process will be managed manually on a temporary basis, as it applies only to e-Transfers initiated prior to May 13 and up to 40 days after. Please allow up to two business days for funds to be returned to your account.  Following June 22, regular auto-reclaim processes will resume.